Magic Hour FAQS
Answers to our most Frequently Asked Questions
Event Inquiries for Groups of 15 or More: Information Here
For Billing Questions, Lost & Found, or a Copy of a Receipt: Please email nymagichourreservations@taogroup.com
To cancel a reservation: Please email nymagichourreservations@taogroup.com
For reservations: Please visit our booking widget for all reservation availability. Any issues or custom inquiries please email nymagichourreservations@taogroup.com.
I can’t make a reservation or do not see my requested date and time: We at Magic Hour do our best to accommodate as many guests as possible. All reservation availability can be made on our booking widget. If you do not see your requested date and time we are fully committed and recommend checking back for last-minute cancellations or availability. This is updated throughout the day.
Do you accept walk-ins: Walk-ins are welcome to join us at the bar. For walk-in table service please see our door team for availability as it is on a first come first serve basis.
Time Limit: Table reservations are given a 90 min seating block.
Is there a minimum/fee to make a reservation: There is no minimum/fee to make a reservation. A credit card is required to hold a reservation at the time of booking.
What is your cancellation policy: We ask for cancellations to be made by noonday of your reservation. For any last-minute cancellations please email nymagichourreservations@taogroup.com. If a reservation is not canceled or you do not show the $30 no-show fee will be applied to the card on file.
Moxy Times Square Guests: Reservations strongly recommended due to limited capacities.
Dress Code: Fun, casual, no true athletic wear.
Age Restriction: We are 21+ all times except for Brunch Saturday’s and Sunday’s, 11:30AM – 3PM. A valid government issued ID is required for entry. Copies or paper ID will not be accepted. Non-United States issued identification must be accompanied with valid passport.