FAQ
YOU’VE GOT QUESTIONS?
WE’VE GOT ANSWERS.
Q: Is parking available?
A: Self-parking is available at City Parking, located at 67 West 36th St. Pricing is $50 for sedans and $60 for SUV for 24 hrs. No in and out privileges.
Q: Where is Moxy Times Square located?
A: We’re located just south of Times Square in the heart of Manhattan at 485 7th Avenue, New York, NY 10018 (at 36th Street).
Q: What time is check-in and check-out?
A: Check-in is at 4:00 PM and check-out is at 12:00 PM.
Q: Can I have visitors during my stay?
A: All visitors of hotel guests must be registered at the hotel. If you would like to register a visitor, please visit the Front Desk and show proof of ID.
Q: Is there Wi-Fi access at Moxy Times Square?
A: Yes! We offer furiously fast and free Wi-Fi hotel-wide (and of course in all guest rooms).
Q: What’s included in the Moxy Times Square Destination Fee?
A: Daily enhanced WiFi, with additional benefits available for Gold+ Marriott Bonvoy members. Daily $30 Food & Beverage credit (for use at Bar Moxy or Café d’Avignon), Daily Crunch Fitness Pass (available at all signature locations), Daily FUJIFILM Instax Polaroid Camera Rental (up to 10 film photos per day), Daily $40 Package Holding Credit (available at the UPS store at 121 W. 36th St.).
Q: Does Moxy Times Square store luggage?
A: Yes storage is available – just ask our *epic* crew for more details when you check-in.
Q: Does Moxy Times Square serve breakfast?
A: There are a variety of specialty coffee and pastries available for purchase at Café d’Avignon pop-up at Bar Moxy. Hotel guests are welcome to complimentary drip coffee available from 7am – 10am.
Q: Does Moxy Times Square have a restaurant?
A: We don’t have just one – we’ve got FOUR unique food and beverage options.For the best views of Manhattan, ascend to Magic Hour Rooftop Bar and enjoy cocktails and light fare. Legasea Bar & Grill, a fresh take on bar and grill classics, serves lunch and dinner in a fun, casual atmosphere. For everything else, we’ve got you covered with Bar Moxy & our Café d’Avignon pop-up, serving meals and grab and go items throughout the day.
Q: Does Moxy Times Square have a rooftop?
A: Humblebrag: Magic Hour Rooftop Bar & Lounge is the largest indoor/outdoor hotel bar in New York City. It’s got epic Empire State Building skyline views, rotating carousel seating, and oversized topiary gardens. For reservations, click here.
Q: What is Moxy Times Square’s smoking policy?
A: There are no butts about it, Moxy Times Square is a smoke-free environment. Don’t be a rule breaker – smoking in your room will result in a daily $250 fine.
Q: Does Moxy Times Square have a fitness center?
A: Yes! Located one floor below check-in, you can sweat any time of day (or night) at our state-of-the-art fitness center. Need some help? We feature fun and FREE classes on a weekly basis with our #SWEATATMOXY fitness series. Check out the calendar page to find out when the next one is, and to sign up.
Q: Does Moxy Times Square have a business enter?
A: Yes! It’s called INK @MOXY. If you don’t have access to a computer or need to print, visit INK@MOXY for 24-hour complimentary use of 2 desktop computers and a printer. INK@MOXY is located on C level, next to the fitness center.
Q: Can I bring my pet?
A: Yes! Sorry cat lovers, dogs only. There is a $50 fee per day for one dog (maximum $150), per room, maximum size of 20lbs. Be sure to check out our House Pet package if you’re thinking of bringing Fido.
Q: Where can I learn about Moxy Times Square’s offers and promotions?
A: We’ve always got something *special* to make booking your upcoming stay even better. Check out our specials page to learn more.
Q: Can I send a package to Moxy Times Square?
A: Packages addressed to the hotel are sent to the local UPS store, at 121 West 36th Street. Guests can pick up packages at UPS during their regular business hours. (Monday – Friday: 8:30AM – 8:00PM and Saturday: 11:00AM – 6:00PM). Package holding prices range from $5 – $130 depending on the size of your package.
Q: What else is going on at Moxy Times Square?
A: Everything! Pick your poison: guest DJ appearances, mixology classes, panel discussions, rooftop fitness classes, and collaborations with local artists. Check our programming calendar near check-in or, visit the calendar page.
Q: Need a little something extra in your room?
A: Look for our “Stash Closets” located on each floor behind the elevator landing near room 23. Simply swipe your key card for everything from extra towels to shower caps.
Q: What airports are nearby?
A: We are in close proximity to the three major New York/New Jersey airports including John F. Kennedy, LaGuardia, and Newark airports.
Q: How do I get to Moxy Times Square?
A: Planes: Shuttle service and trains to EWR, JFK, and LGA are available from Penn Station, a 5-minute walk from the hotel. NYC Yellow Taxis and Ubers are available to take you to and from JFK. Trains: The B,D,F,M,N,Q,R, and W lines are located 2 blocks away via Herald Sq34th Street & 6th Ave. Automobiles: To arrange a car service, please contact the front desk – or do it the local way and whistle for a yellow cab over on 7th Ave!
Q: Is there security at Moxy Times Square?
A: Yes, our onsite security team is available 24/7. Key card access is required for all guest room floors.
Q: What accessibility features are offered?
A: See below for accessibility features.
Accessible Areas with Accessible Routes from Public Entrance
- Business Center
- Fitness Center
- Meeting Studios
- Public Entrance Alternative
- Registration Desk
- Restaurant(s)/Lounge(s)
Accessible Hotel Features
- Meeting Room(s) with assistive listening devices
- Service animals are welcome
- Elevators
Guest Room Accessibility
- Accessible guest rooms with 32’ wide doorways
- Accessible route from public entrance to accessible guest rooms
- Bathroom grab bars
- Deadbolt locks, lowered
- Doors with lever handles
- Electrical outlets, lowered
- Hearing accessible rooms and/or kits
- No transfer showers available
- Roll-in Shower
- Shower wand, adjustable
- TTY/TTD available
Have more questions? Contact us:
Email: info@moxytimessquare.com
Call: 212-967-6699