Q: What precautions are you taking in response to COVID-19?
A: We are following health authorities’ guidance and are taking steps throughout our hotel to meet the challenges of the pandemic environment. For more information on our response protocols, please visit click HERE.
Q: Are your food and beverage venues operating normally?
A: We are following guidance from local authorities and are supporting social distancing efforts. As a result, certain hotel services have been adjusted. Please visit our website’s dining pages for the most up to date hours.
Q: Is parking available?
A: Self-parking is available just next door at Icon parking garage. Pricing depends on size of vehicle. Visit website, or call 888-705-7845 , for pricing.
Q: Where is Moxy Times Square located?
A: We’re located just south of Times Square in the heart of Manhattan at 485 7th Avenue, New York, NY 10018 (at 36th Street).
Q: What time is check-in and check-out?
A: Check-in is at 4:00 PM and check-out is at 12:00 PM.
Q: Is there Wi-Fi access at Moxy Times Square?
A: Yes! We offer furiously fast and free Wi-Fi hotel-wide (and of course in all guest rooms).
Q: Does Moxy Times Square have an amenity or resort fee?
A: We don’t! The only fee associated with bookings are standard government tax + fees.
Q: Does Moxy Times Square store luggage?
A: Yes storage is available – just ask our *epic* crew for more details when you check-in.
Q: Does Moxy Times Square serve breakfast?
A: Yes! We offer an inviting to-go breakfast daily from 7am – 10am.
Q: Does Moxy Times Square have a restaurant?
A: We don’t have just one – we’ve got FOUR unique food and beverage options. Legasea, seafood brasserie serving lunch and dinner in a fun, casual atmosphere. For lite bites alongside your cocktails, Magic Hour offers modern takes on state-fair classics, perfect for sharing. For everything else, we’ve got you covered with Bar Moxy & The Pickup serving three meals and grab & go items throughout the day.
Q: Is there room service or a minibar in-room?
A: Nope. The Pickup, is located on the second floor, so you can always grab and go!
Q: Does Moxy Times Square have a rooftop?
A: Humblebrag: Magic Hour Rooftop Bar & Lounge is the largest indoor/outdoor hotel bar in New York City. It’s got epic Empire State Building skyline views, rotating carousel seating, oversized topiary gardens, and Foreplay, a mini-golf course. Priority reservations are available to hotel guests. To reserve, email email@example.com or call 212-268-0188. Please mention name / room #.
Q: What is Moxy Times Square’s smoking policy?
A: There are no butts about it, Moxy Times Square is a smoke-free environment. Don’t be a rule breaker – smoking in your room will result in a daily $250 fine.
Q: Does Moxy Times Square have a fitness center?
A: Yes! Located one floor below check-in, you can sweat any time of day (or night) at our state-of-the-art fitness center. Need some help? We feature fun and FREE classes on a weekly basis with our #SWEATATMOXY fitness series. Check out the calendar page to find out when the next one is, and to sign up.
Q: Does Moxy Times Square have a business enter?
A: Yes! It’s called INK @MOXY. If you don’t have access to a computer or need to print, visit INK@MOXY for 24-hour complimentary use of 2 desktop computers and a printer. INK@MOXY is located on C level, next to the fitness center.
Q: Can I bring my pet?
A: Yes! Sorry cat lovers, dogs only. There is a $150 fee for one dog, per room, maximum size of 20lbs. So your mastiff is going to have to stay at home. Be sure to check out our House Pet package if you’re thinking of bringing Fido.
Q: Where can I learn about Moxy Times Square’s offers and promotions?
A: We’ve always got something *special* to make booking your upcoming stay even better. Check out our specials page to learn more.
Q: Can I send a package to Moxy Times Square?
A: Packages addressed to the hotel are sent to the local UPS store, at 121 West 36th Street. Guests can pick up packages at UPS during their regular business hours. (Monday – Friday: 8:30AM – 8:00PM and Saturday: 11:00AM – 6:00PM). Package holding prices range from $5 – $130 depending on the size of your package.
Q: What else is going on at Moxy Times Square?
A: Everything! Pick your poison: guest DJ appearances, mixology classes, panel discussions, rooftop fitness classes, and collaborations with local artists. Check our programming calendar near check-in or, visit the calendar page.
Q: Need a little something extra in your room?
A: Look for our “Stash Rooms” located on each floor behind the elevator landing near room 23. Simply swipe your key card for everything from extra towels to shower caps.
Q: What airports are nearby?
A: We are in close proximity to the three major New York/New Jersey airports including John F. Kennedy, LaGuardia, and Newark airports.
Q: How do I get to Moxy Times Square?
A: Planes: Shuttle service and trains to EWR, JFK, and LGA are available from Penn Station, a 5-minute walk from the hotel. Any NYC Yellow Taxi will take you to JFK for a flat rate of $52.00. Trains: The B,D,F,M,N,Q,R, and W lines are located 2 blocks away via Herald Sq34th Street & 6th Ave. Automobiles: To arrange a car service, please contact the front desk – or do it the local way and whistle for a yellow cab over on 7th Ave!